FAQs

What services does Veteran Fire Protection offer?

We provide fire sprinkler inspections, testing, installation, maintenance, and repairs. We also service fire pumps and hydrants and provide emergency and exit lighting services

What types of properties do you serve?

We serve residential, commercial, and industrial properties. We also work with property managers, HOAs, retailers, and shopping centers.

Can you manage fire protection service for several buildings?

Yes. We work with property managers to coordinate inspections, testing, maintenance, and repairs across multiple properties.

Do you work with other fire protection companies?

Yes. We provide local service support for fire protection companies serving customers in our coverage area. Contact us with the location and scope of work.

Fire sprinkler inspections and testing

What do you check during a fire sprinkler inspection?

We check the components covered by your inspection, which may include the water supply, pressure gauges, control valves, piping, and sprinkler heads. We look for issues such as leaks, corrosion, blocked heads, or valves in the wrong position. We document any deficiencies and explain the recommended next steps. The exact checks depend on your system and the type of inspection scheduled.

What is the difference between inspecting and testing a sprinkler system?

An inspection checks the condition of components, such as valves, gauges, piping, and sprinkler heads. Testing checks whether specific parts respond and operate as intended. Your system may need both at different intervals, depending on its design and inspection requirements.

How often does my sprinkler system need an inspection?

The schedule depends on your system and your property’s requirements. We offer recurring service, including quarterly inspections. Share your previous reports so we can discuss what is due.

Can you inspect a sprinkler system before I buy or lease a building?

Yes. Contact us before you decide, and we can discuss inspecting the existing system. We can identify visible deficiencies, provide a written assessment, and recommend any repairs or further testing the system may need. Share the property details and your timeline so we can recommend the right scope.

What happens if my sprinkler system fails an inspection?

Send us the inspection report so we can review the listed deficiencies. We can assess the system, explain what needs attention, and recommend repairs, replacement, or follow-up testing. We also document the work and can help coordinate with the local fire authority when required.

Will I receive a report after an inspection?

Yes. We provide a written inspection report that records our findings and identifies any deficiencies. You can keep it for your property records or use it for insurance and fire authority review. If we find a problem, we’ll explain the recommended corrective steps and track the deficiency through resolution.

Can testing temporarily affect building operations?

Fire sprinkler repairs and emergencies

Can you repair a leaking fire sprinkler system?

Yes. We locate the source of the leak and repair the affected sprinkler head, pipe, or other system component. After the repair, we check the system and document the work so you know what caused the problem and what we did to address it. If the leak needs urgent attention, our emergency repair team is available 24/7.

Why is my sprinkler system losing water pressure?

A pressure drop can have several causes, including a leak, a faulty valve or pressure regulator, or a problem with the water supply or fire pump. We can inspect and test the system to identify the cause, explain what we find, and recommend the right repair. Contact us promptly if the pressure drops suddenly or you notice a leak.

Can you fix corroded or damaged sprinkler components?

Yes. We inspect damaged sprinkler heads, piping, valves, and other components to determine what needs attention. Depending on the condition of the system, we can recommend repair or replacement, complete the necessary work, and test the affected components afterward.

Do you offer emergency sprinkler repair after hours?

Yes. We offer emergency sprinkler repair 24 hours a day, seven days a week. Call us if you discover an urgent leak, damaged piping, or a system failure. Our team can diagnose the problem and work to restore your fire sprinkler system.

What should I do if a sprinkler pipe bursts?

Keep tenants and staff away from the water, especially near electrical equipment. Call 911 if anyone is in immediate danger. Contact our 24/7 emergency team at 800-557-8189 and share the pipe’s location and the areas affected. We’ll identify the problem and work to restore the system.

Should I shut off a leaking sprinkler system myself?

Call us promptly for guidance specific to your building. A shutdown affects fire protection and may require notifications or temporary safety measures.

What should I do while a sprinkler system is out of service?

Follow your property’s procedures for an impaired fire protection system and notify the appropriate parties. Contact us to assess the problem and arrange repairs.

What information should I provide when requesting emergency service?

Give us the property address, the location of the problem, whether water is flowing, and an on-site contact who can provide access.

Sprinkler installation and replacement

Do you install new fire sprinkler systems?

Yes. We provide fire sprinkler installation. Share your building plans, property location, and project schedule so we can discuss the work.

How do I know whether to repair or replace my sprinkler system?

The right choice depends on the system’s condition and how much of it is affected. A repair may address a specific leak or damaged component. Widespread damage or recurring problems may call for replacement. We can inspect your system, explain what we find, and recommend an option for your building.

Can a renovation require changes to my sprinklers?

Yes. New walls, ceilings, shelving, or room layouts can affect sprinkler coverage. Contact us during planning so we can review the proposed changes.

Fire pumps

Do you repair and test fire pumps?

Yes. We provide fire pump repair and testing. Tell us the pump type, its location, and any symptoms you have observed.

What are signs that my fire pump needs attention?

Don’t wait for a complete failure. A missed automatic start, abnormal pressure or flow readings, leaks, or a change during routine testing may point to a problem. We can inspect the pump and controller, review its performance, and explain whether it needs maintenance or repair.

Why does a fire pump problem matter to my sprinkler system?

A fire pump helps deliver the water pressure your sprinklers need when the regular supply isn’t enough. If the pump fails to start or maintain pressure, the sprinklers may receive less water than the system requires during a fire. We can test the pump, check its controller and pressure, and recommend any needed repairs.

Fire hydrants

Do you service both wet barrel and dry barrel hydrants?

Yes. We inspect, test, and repair both types of fire hydrants.

Can you repair a leaking or damaged fire hydrant?

Yes. Contact us about leaks, corrosion, operating problems, or accidental damage. We can assess the hydrant and recommend a repair.

Who should I call about a damaged public hydrant?

Emergency and exit lighting

Do you install and repair emergency and exit lighting?

Yes. We install and maintain emergency and exit lighting. Tell us your property location and what you need, and we’ll help you plan the service.

What should I do if an exit sign or emergency light is not working?

Report the problem to the person responsible for your building’s fire safety, then contact us to arrange service. Tell us where the fixture is and whether it stays dark, flickers, or fails during a test. We’ll help you determine the next step.

Planning, service areas, and quotes

Can you help with a fire department correction notice?

Send us the notice and any inspection reports. We can review findings related to the systems we service and discuss the work needed.

What should I prepare before your visit?

Arrange access to the affected equipment and gather any available inspection reports, system plans, or repair records. Tell us about building access rules when scheduling.

What California areas do you serve?

We serve areas of Southern and Northern California, with offices in Orange and San Mateo. Send us your property address so we can confirm availability.

How much will my inspection or repair cost?

Pricing depends on the property, system, and work required. Contact us with the address and a description of what you need to request a quote.

How do I schedule service?

Call our Southern California office at 800-557-8189 or our Northern California office at 800-515-1945. You can also email service@veteranfireprotection.com or use our website’s contact form.

John Weaver

Veteran Fire Protection saved us a lot of money by recommending repairs instead of a full replacement like another company suggested. They explained what could be salvaged, what needed upgrading, and how we could meet code without unnecessary expenses. Honest and budget-conscious.

Kenneth Moll

We’ve been under contract with Veteran Fire Protection for our quarterly inspections, and I must say, their consistency and follow-through is remarkable. They never miss an appointment, and they always provide full documentation. Their customer service is exceptional.

Douglas Cunningham

We recently experienced a drop in water pressure in our sprinkler system, which caused concern. Veteran Fire Protection diagnosed the problem quickly—it was a faulty pressure regulator. They replaced it the same day and tested the system to make sure everything was back to normal.

John McLaughlin

I was very impressed with how clear and easy to understand their inspection report was. As someone without technical knowledge of sprinkler systems, it was refreshing to work with a company that doesn’t talk in circles. Honest, efficient, and very professional.

Paul Sadler

After moving into our new retail space, we needed a full evaluation of the existing fire sprinkler setup. Veteran Fire Protection was responsive, did a full walkthrough, and provided a written assessment and recommendations. Their transparency and honesty won us over.

Austin Campbell

The professionalism from this crew is top-notch. We run a small assisted living facility, and Veteran Fire Protection was respectful of our residents while doing a full inspection. They worked quietly and efficiently and treated the building with care. Definitely recommend for healthcare environments.

Russell Mitchell

Veteran Fire Protection helped us relocate several sprinkler heads after we remodeled part of our office space. Their team was efficient, careful not to damage the ceiling tiles, and completed the work ahead of schedule. Their attention to detail was greatly appreciated.

Arthur Wagner

This company knows their stuff. We had multiple sprinkler heads that had corroded over time. Veteran Fire Protection not only replaced them but gave us a proactive maintenance plan to avoid future problems. Highly knowledgeable team and great communicators.

Maurice Rackers

Our building failed a city inspection due to an outdated fire control panel. We called Veteran Fire Protection, and they upgraded our system quickly to meet code. They coordinated directly with the inspector for a smooth recheck. We passed with flying colors!

Jack Wilson

We had a tenant complain about a leak from the ceiling, which turned out to be from our sprinkler line. Veteran Fire Protection came out that same afternoon and handled it professionally. The repair was quick, and they left the area clean and dry. Impressive turnaround time.